Wednesday, May 16, 2012
Observations
I took what we were talking about in class on Monday and tried to see if I could make careful observations at my job. I am a server at a restaurant so all of my money depends on tips from the customers. What I tried to do at work the other day was to observe a customer right when they walked through the door and tried to guess the tip they would give before they even were sat at the table. I did this in a variety of ways. I noticed what they were wearing, if they had a smile on their face and if they were polite. Other characteristics that I noticed just mere minutes after seating them included what they ordered to drink, what they ordered to eat, if they wanted to switch tables and if they had a complaint about the food or not. All of these factors helped me to determine what tip I would get from the table. By the end of the work day, it was as if I could see giant bubbles with dollar signs hovering over each customer. It sort of reminded me of the game Roller Coaster Tycoon when you would click on random people in the park and how each customer was different. I was correct on more than 50 percent of my tips for the day. I feel that this skill can be expanded upon and used outside of work as well. If I get good enough, maybe one day I can meet a person for the very first time and know exactly what they are thinking, like a psychic ha ha.
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